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Sarina Russo Job Access are pleased to confirm their continuing plans for expansion on the back of being awarded Community Task Force contracts by Department for Work & Pensions.
We are now seeking a passionate Employment Coach to deliver innovative training to our customers from our office in Coventry. Additionally you will provide a five star customer service to internal and external customers on a relief basis to cover the reception area.
The role is to deliver courses and modular workshops specifically around the soft skills provision and in the learning of jobsearch skills. You will conduct assessments, and ascertain best teaching methods to support productive learning. Customers to be counselled on matters relating to attendance, expected progress, behavour and adherence to agreed training plans. Training to be delivered on a one-to-one basis or in small groups. Additionally to attend reception by answering telephone enquiries and responding in an efficient and prompt manner, and ensuring the smooth running of the reception area - meeting & greeting customers.
Must have a passion for teaching evidenced by the ability to effectively transfer ideas and information. Demonstrable experience and aptitude in effectively teaching at relevant levels including the ability to adapt to a range of teaching and learning styles. Provide excellent customer service. Must be able to work independently or as a member of a team.
Good computer skills necessary - proficiency in Word, Excel, Email, Internet and Database Systems. Must hold an appropriate teaching qualification.
To apply please submit CV and Covering Letter to recruitmentuk@sarinarusso.co.uk.
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